We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3417151
plugin feature request
Closed

Comments

  • Stefano Pola started the conversation
    July 18, 2023 at 5:09am

    Hi,
    I'm looking for a booking plugin with a particular characteristic: I need global availability for category of products: 
    I have 25 seats in my restaurant, and I have 5 differents wine tasting to book; when a customer books 4 seats for a wine tasting, for example for the first wine tasting at 12:00am, I need to show only 21 seats remaining to book at the same hour. 
    And I have another product, a Jeep tour in the vineyard, available for 12 people; another product different from wine tasting, with another availability. 
    Is it possible with your plugin ? 
    Regards

  •  876
    Stefan replied
    July 18, 2023 at 12:26pm

    Hello Stefano,

    thanks for showing interest in our plugin.

    This scenario can be done but with some workarounds, and not completely as you described. We have a feature called "services". You can make 5 services (wine tastings) with a max capacity of 5 customers. That means that you also need to make 5 employees to cover 5 services. Regarding the Jeep Tour, that would be a separate service with another employee.

    The second option is to use the feature "Resources". This is useful when you have a scenario where you have 3 seats and 6 employees, for example.

    When you share a resource between services, it means you provide a resource that depends on the number of appointments, and it doesn’t rely on the service that’s booked.

    Can you provide more details about your scenario? How would like seats to be booked? Is your main goal to track the number of remaining seats?

    Looking forward to hearing from you.

    Kind Regards, 

    Stefan Petrov
    [email protected]

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