As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
UPDATE to help others:
I truly ended up doing nothing else, except acting like a newbie and turned the Amelia plugin off and back on (didn't delete my settings) and it... worked. Weird! Amelia, fix yourself!
Amelia stopped loading the regular (back-end) calendar, the employee details, the notification emails disappeared and the booking calendar from the website doesn't load either. To summarize the evidence: Amelia doesn't work at all. It doesn't even show me my services even though it says clearly at the top that I have 17. It didn't JUST disappear, it's just no usable at all, since I updated it.
Hello Nora,
Thank you for reaching out to us.
We are glad to hear that everything is fine now. Sometimes if you just purge the cache pd simply deactivate any plugin and then you turned it on everything is back in order.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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