We do not work on weekend so that is our response is a little slower and our refind no question asked policy in 15 days.
As for your issue can you please check in WordPress users if you have several roles added to this user? For example admin and employee.
If this is the case then you should know you can not be Admin and manager to admin and employee, etc at the same time since this leads to conflict within the plugin. You need to have only one role per user only admin or only manager or only employee. Every role has different permission and if you combine them Amelia can not function properly.
You need to disconnect other roles from that user and that mail and to create a separate user with separate mail for each role and make sure to purge the cache afterward.
After that Amelia should work properly again. Please do that and let us know how it goes.
CAN YOU PLEASE HELP?
I AM UNABLE TO BOOK APPOINTMENTS ON THE BACK END!
I CAN NOT VIEW APPOINTMENTS IN APPOINTMENTS TAB ON BACKEND.
i can find no documentation for this either...
I'm having too many issues in first few days trying to set this up!!
Why is your customer support so slow to reply?
what is the unsatisfied buyer refund policy? 14days??
Hello Shelana,
Thank you for reaching out to us.
We do not work on weekend so that is our response is a little slower and our refind no question asked policy in 15 days.
As for your issue can you please check in WordPress users if you have several roles added to this user? For example admin and employee.
If this is the case then you should know you can not be Admin and manager to admin and employee, etc at the same time since this leads to conflict within the plugin. You need to have only one role per user only admin or only manager or only employee. Every role has different permission and if you combine them Amelia can not function properly.
You need to disconnect other roles from that user and that mail and to create a separate user with separate mail for each role and make sure to purge the cache afterward.
After that Amelia should work properly again. Please do that and let us know how it goes.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables