As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Does anyone find helpful this support?
I have open a private ticket more 10 days ago because the app doesn't duplicate events, and today I still don't have a solution, they have sent me new plugin update but it didn't work.
Really I am not happy with this plugin, luckily comes with 30 days money back
I answer because you asked a general question.
It is very rare that they have not given you support in all those days. In my case they have always helped me without so much delay and have solved each and every one of my doubts. And I tell you, I'm just another user, I'm not part of Amelia's team.
Hello roberto,
Thank you for reaching out to us.
We are sorry to hear that you feel this way we try to help as best and as fast as we can and we can see that our agent has responded to you ticket already on Friday https://tmsplugins.ticksy.com/ticket/3402558/.
And David we thank you for your kind words we are glad to hear that you are satisfied and that we were able to help you.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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