We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there,
Trying to find out if your solution can work for a specific use case brought to me by a client. I could not find any solid documentation on it. I read this (https://wpamelia.com/double-booking-appointments/) already but it did not really answer my question so I will lay it out in hopes you can help.
My client has a clinic with two rooms. She has 5 employees that accept appointments and share those two rooms. She has an issue with double booking where 3 employees get booked, with only two rooms available.
Is there a way we can stop this from happening in Amelia?
If two employees get booked at 2 PM for example, that means both rooms are booked at 2 PM. Can we stop any other employees from receiving bookings in that time automatically?
Thank you.
Hello Jacob,
Thank you for reaching out to us.
Yes, this is possible to achieve with our resources option. You should be able to achieve this like that and you can read more about it on this link https://wpamelia.com/resource-booking/.
This should help.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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