Stripe sent me the following email: "3 requests have returned an HTTP 301, which indicates that your server is redirecting Stripe to deliver the event to a new location. This usually means you need to update your webhook endpoint URL."
Speaking with support they indicate the following to me:
"It seems the endpoint set to get live notifications is missing the events.
The reason why it is showing this message.
Normally the third party that required the webhook should provide these events.
To Communicate between their side and ours.
Nonetheless this should not avoid you from passing payments.
But these events are normally provided by the third party."
We just got the feedback from our colleagues and they have told us that firstly, we see you have payment links turned off so we assume this is coming from the regular stripe integration on the booking form. We don't use webhooks in our integration. Have you filled them out on the stripe developers page for different purposes? This error is commonly caused by:
A web server configuration to add or remove www to the beginning of all URLs
And we see that your site doesn't use www or it is removed when we go to it, so this might be the problem. There is more information here https://support.stripe.com/questions/webhooks-what-to-do-when-the-http-status-code-starts-with-a-three-(3xx)
However, you don't need to set up webhooks to use Amelia.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
Hi,
Stripe sent me the following email: "3 requests have returned an HTTP 301, which indicates that your server is redirecting Stripe to deliver the event to a new location. This usually means you need to update your webhook endpoint URL."
Speaking with support they indicate the following to me:
"It seems the endpoint set to get live notifications is missing the events.
The reason why it is showing this message.
Normally the third party that required the webhook should provide these events.
To Communicate between their side and ours.
Nonetheless this should not avoid you from passing payments.
But these events are normally provided by the third party."
Could you help me with this please? Thank you.
Hello Roberto,
We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will contact you immediately.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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Hello Roberto,
We just got the feedback from our colleagues and they have told us that firstly, we see you have payment links turned off so we assume this is coming from the regular stripe integration on the booking form. We don't use webhooks in our integration. Have you filled them out on the stripe developers page for different purposes? This error is commonly caused by:
And we see that your site doesn't use www or it is removed when we go to it, so this might be the problem. There is more information here https://support.stripe.com/questions/webhooks-what-to-do-when-the-http-status-code-starts-with-a-three-(3xx)
However, you don't need to set up webhooks to use Amelia.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables