We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
[12-Jul-2023 06:40:36 UTC] PHP Fatal error: Uncaught TypeError: strpos(): Argument #1 ($haystack) must be of type string, array given in /home/customer/www/public_html/wp-content/plugins/wpdatatables/source/class.wpdatatable.php:3944
Hello Miloš,
On all WordPress posts/pages in the frontend with a wpDataTables table in it we get a 500 error by this fatal error. And also when editing wpDataTables tables in the WordPress admin dashboard. We don't have to send a screenshot, your developers can immediately see what's wrong with this error message. In `source/class.wpdatatable.php` on line 3943-3946 we see the following code:
$err = error_get_last();
if(strpos($err, 'Undefined') !== false){
$res = __('Unable to calculate', 'wpdatatables');
}
The https://www.php.net/error_get_last function always returns an `array`, but you process it as a `string`. That's not good, but it's easy to fix for your team.
Remco Tolsma
Pronamic
Hi, Remco,
thank you for this update and for providing more details for our developers.
I have passed this on to them and awaiting their input on the matter.
As soon as they advise, we will report back right away.
Thank you again for your patience and cooperation.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi, Remco,
We have just launched the new Update, which includes several bug fixes.
Please update your wpDataTables to Version 5.7.1,
purge cache, and let us know how it seems.
Hopefully, the issue should be resolved, but let us know if this still behaves in the same way.
Updating the plugin to the latest version
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
👍 Thanks, seems to work fine.