When you have several questions or issues, please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separate tickets so other customers or our support agents can find them easily.
Our policy is to have one issue or question per ticket because of the reasons that are described already.
Thank you for understanding.
1. The "Get in touch" element on the bottom left of the sidebar,
if you wish to change the label of this,
go to Amelia Customize/ choose "Sidebar" , go to "Footer" and set "labels",
find "Get in Touch" and edit label there.
-
In order to change the contact information that appears beneath that label,
In Amelia settings/Company settings, what you set as the Company Email , it is going to show there at the "Get in Touch" element in the sidebar.
Hope this helps.
2. This button appears so that customers can book more than one appointment in one go when they are buying a package. This will work if you allow your customer to book several appointments in one go.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
Services and Packages Overview
- How can I change the Get In Touch information shown here, I don't want an email address showing, just a phone number. (sceenshot_01)
Booking Form
- Why does this button appear sometimes? When clicked it does nothing and will be confusing to customers. (screenshot_02)
Attached files: Screenshot_01.png
Screenshot_02.png
Hello Chelsea,
Thank you for reaching out to us.
When you have several questions or issues, please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separate tickets so other customers or our support agents can find them easily.
Our policy is to have one issue or question per ticket because of the reasons that are described already.
Thank you for understanding.
1. The "Get in touch" element on the bottom left of the sidebar,
if you wish to change the label of this,
go to Amelia Customize/ choose "Sidebar" , go to "Footer" and set "labels",
find "Get in Touch" and edit label there.
-
In order to change the contact information that appears beneath that label,
In Amelia settings/Company settings, what you set as the Company Email , it is going to show there at the "Get in Touch" element in the sidebar.
Hope this helps.
2. This button appears so that customers can book more than one appointment in one go when they are buying a package. This will work if you allow your customer to book several appointments in one go.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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