Please check it, and we will keep following up to ensure that the issue is resolved as quickly as possible.
We are sorry for the inconvenience that happened.
For future reference, please don't open multiple tickets with the same topic,
as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already)
or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue; it will not speed anything up.
We try to be as fast as possible, so thank you for your patience.
If you have any questions or concerns about another topic, please open a new ticket, and we'll gladly help you.
Hi - I didn't receive an email or credentials after purchasing wpdatatables. I opened a forum thread on https://wordpress.org/support/topic/tms-plugins-train-wreck/#new-topic-0 attempting to get support since I haven't received a response. Extremely frustrated.
Hi, Patrick.
We just responded to your original ticket https://tmsplugins.ticksy.com/ticket/3411507.
Please check it, and we will keep following up to ensure that the issue is resolved as quickly as possible.
We are sorry for the inconvenience that happened.
For future reference, please don't open multiple tickets with the same topic,
as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already)
or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue; it will not speed anything up.
We try to be as fast as possible, so thank you for your patience.
If you have any questions or concerns about another topic, please open a new ticket, and we'll gladly help you.
Thank you for your understanding.
Kind Regards,
Miloš Jovanović
[email protected]
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