We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have a pre-purchase question:
In the service configuration I can choose the maximum capacity of users for a service. Also, the user, when making the reservation, can take someone with him. Is there an option to set the maximum capacity of the service is 10 people, but disable the reservations if someone takes 8 people with him? I mean, allow reservations up to a maximum of 10, but in case a user makes 8 reservations at the same time, no more reservations are allowed? Something like leaving the event as "private".
Thanks in advance
Hello Victor,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. There an option that will close the appointment as soon as someone books. But this will close the time slot no matter if only one person books or if 8 person books.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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Which option is that?
Hello Victor,
This option you can find in settings-appointment settings called
Allow booking below minimum capacity turn this option off and as soon as someone books this time slot it will be closed automatically if these options are turned off
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables