We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, for the past few weeks, there has been an issue with all Events being shown to all Employees which I know has now been fixed. Now my employees found it to be more of a feature than a bug to see all events. Is there a way to show all events to all employees on the front end? I know I could just give them backend admin access but I would prefer not to expose all customer email addresses due to data protection issues. Is there an option?
Hello Gerhard,
thanks for reaching out to us.
Yes, you are right. It was a bug and it is fixed with the latest update. Since we dont want it to work that way, we dont have any plans to allow all employees to see all events.
Of course, you can suggest a feature on this link - https://features.wpamelia.com/
We carefully follow suggestions from our customers and the more vote the feature gets, the more priority we put on implementing that feature in one of the future updates.
Kind Regards,
Stefan Petrov
[email protected]
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