I've been looking at setting up this plugin for a client and they've asked if an email notification can be sent out when a package is coming to an end. For example if a customer buys a package with 8 sessions included. Can an email be sent to remind them to buy a new package when they have 1 session left to book of the current package?
Unfortunately, currently, this feature is not built-in in Amelia. And we do not have any workaround at this time so that the customer can get the notice to purchase a new package.
Appointments from a package are just regular appointments from a service you just send them in a bundle and there is no such notification that you need at this time.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
Hi there,
I've been looking at setting up this plugin for a client and they've asked if an email notification can be sent out when a package is coming to an end. For example if a customer buys a package with 8 sessions included. Can an email be sent to remind them to buy a new package when they have 1 session left to book of the current package?
Any information on this would be really helpful.
Many thanks,
Chris
Hello Chris,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. And we do not have any workaround at this time so that the customer can get the notice to purchase a new package.
Appointments from a package are just regular appointments from a service you just send them in a bundle and there is no such notification that you need at this time.
I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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