We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
How do I remove employee selection from booking form when they select a package. The employee selection is already removed from normal service selection and just shows location selection. But when they book a package it shows that employee must be picked and location must be chosen again, which is very redundant. Would like to make it so the package applies the original selection of location to not have to reselect either or at the very least remove the employee selection field. I have attached a screenshot.
Attached files: amelia issue.png
see the customer already selects these options originally
Attached files: already select.png
Hello Adam,
Thank you for reaching out to us.
Can you please provide me with the URL of the booking page and I will assist you with this?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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