When sending a test whatsapp message on the notifications screen, I get the following errors in the console and the sending fails:
"(#132012) Parameter format does not match format in the created template"
"Object { messaging_product: "whatsapp", details: "header: Format mismatch, expected IMAGE, received UNKNOWN" }"
Are there restrictions on what Amelia can work with here? Perhaps the image format or the resolution? We've used a PNG as the image header so not sure why this won't send.
The issue is that you have an image in the header and that is currently not supported in Amelia. We will have this included in the future, but there is no ETA on this.
I would suggest that you remove it and let me know if the issue has been resolved or not.
When sending a test whatsapp message on the notifications screen, I get the following errors in the console and the sending fails:
"(#132012) Parameter format does not match format in the created template"
"Object { messaging_product: "whatsapp", details: "header: Format mismatch, expected IMAGE, received UNKNOWN" }"
Are there restrictions on what Amelia can work with here? Perhaps the image format or the resolution? We've used a PNG as the image header so not sure why this won't send.
Hello Aidan,
Thank you for reaching out to us.
The issue is that you have an image in the header and that is currently not supported in Amelia. We will have this included in the future, but there is no ETA on this.
I would suggest that you remove it and let me know if the issue has been resolved or not.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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