Hi I just Bought Amelia for my website but it is impossible to put the activation code that I bought directly from your website . The only solution here is to buy it another time to take off the ''upgrade '' option .
If you see this screen, that means that you still have the Lite version of the plugin installed:
The Lite version needs to be deactivated/deleted, and the full version installed to be able to activate the license and use all features of the plugin.
You can download the full version by logging into our store with the credentials you received when you purchased the plugin via e-mail.
If you already configured Amelia, don’t worry about your data. It is saved in the database, and it will be there after you install the full version.
The only solution here is to buy it another time to take off the ''upgrade '' option .
Can you tell me what to do ?
Kind regards
Hello Olivier,
Thank you for reaching out to us.
If you see this screen, that means that you still have the Lite version of the plugin installed:
The Lite version needs to be deactivated/deleted, and the full version installed to be able to activate the license and use all features of the plugin.
You can download the full version by logging into our store with the credentials you received when you purchased the plugin via e-mail.
If you already configured Amelia, don’t worry about your data. It is saved in the database, and it will be there after you install the full version.
Kind Regards,
Uros Jovanovic
[email protected]
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