We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
the form on booking tools disappear when i use nitropack cache plugin
Hi there
I also had the same issue when I started using Amelia. You have to exclude the cache on pages where you're using the plugin. You can do this on the Caching section on Nitropack website.
Hope it helps.
Regards,
yesterday i was tryuing to add a Excluded Resources (javascript) and i was targeting the id on amelia section. but after like 10 hours its disappear again. hope this one work. thanks!
i wanna exclude the page of afspraak-maken
so ist suppose to be like this *afspraak-maken* ?
Hello,
Thank you for reaching out to us.
There is a plugin called "WP Plugin Manager" that is used to disable certain plugins from specific pages. You can install it and disable that plugin from the page where the calendar did not load like this for example
The Amelia should load fine after that.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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