We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
When an employee is editing their profile in "My profile" section, específicaly in the "Working Hours" part and the user save the changes these changes not stay saved.
The employee can make the edition of the "Working Hours" and save the changes but if the employee logout and then login again the changes in the "Working Hours" that it's supposed to be there haven't saved.
Could you please fix this issue?
Attached files: Working Hour part is no saving the changes.png
Hello Acceleralia,
Thank you for reaching out to us.
We have just tested this on several devices and we can not replicate the issue.
Make sure that when your employees are saving their work hours that they do the double save. Changes needs to be saved twice like this
Please check this out and let us know how it goes. And also make sure that you have the latest version of Amelia which is a 6.3.1.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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Hello Acceleralia,
You are most welcome and hopefully, we were able to help you. Once you have the time test this out and let us know how it goes.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables