We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
hi,
On new version 5.7 the table duplicate function work, but non copy a column format, example Data type, column wide ecc ecc.
Thanks in advance
Antonino
Hi, Antonino.
Yes, i am able to reproduce this with the latest version on our Sandbox Demo site, as well.
It does duplicate some table settings and the main data,
but things such as adding a custom CSS Class in Column Display settings, and Custom Column Width values,
that does not copy to the duplicate tables.
We have sent this to our QA Team, they will check it out and compare the behaviour with the older version to confirm if we officially have a bug, it does seem so.
As soon as we confirm this, we will report back right away.
Thank you for your patience.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Confirm. The older version not have this problem
Thanks in advance
Hi, Antonino.
Thank you for confirming that it works for you with the previous version without issues.
Our QA is still testing everything to confirm the bug.
We will report back when the testing is complete, and I will advise you when we add a task for our developers to work on a fix.
Thank you for your patience.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Please, Is possible downgrade my version?
If Yes, how find a link for older WPDATAtable file?
Thanks in advance
Ok, Thanks!
Hi, Antonino.
It seems our QA Team has found a bug with our latest version for duplicating Tables.
For the time being, you can use the older version until we fix this,
if this functionality is crucial for you.
Our developers isolated the bug, and they'll add it to their queue for fixing.
They will do their best to build a fix as soon as possible.
We don't have an ETA on when the fix will be available, but please keep a lookout on our wpDataTables changeLog.
It will be stated there during updates which bug fixes have been implemented at each update.
Sorry for this inconvenience.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi, Antonino.
Just an additional follow up.
Our developers isolated the root of this bug,
and they made a fix - we just need to conduct more testing before it is added to the plugin's core.
We are confident that this should be fixed in our next Update, so when you see the next update offered,
please do so and this should be fixed after that.
For now, you can use the older version, before we roll out the fixed version.
We will be here if you have any questions.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables