All employees were set up and outlook calendars were synced. However, for only 1 employee we changed her office 365 to have a MFA set up on her account last week. This has now resulting in her outlook calendar not syncing with Amelia. When we log into WP and check the employee profile under Amelia she does not have the outlook calendar in her profile at all... (see attached). How can we re-sync her outlook calendar without effecting all other employee's as theirs are working fine?
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Along with that, please provide me with the phpMyAdmin access and I will assist you with this.
All employees were set up and outlook calendars were synced. However, for only 1 employee we changed her office 365 to have a MFA set up on her account last week. This has now resulting in her outlook calendar not syncing with Amelia. When we log into WP and check the employee profile under Amelia she does not have the outlook calendar in her profile at all... (see attached). How can we re-sync her outlook calendar without effecting all other employee's as theirs are working fine?
Attached files: Nicole Cavallaro Amelia Profile.png
Hello Chloe,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Along with that, please provide me with the phpMyAdmin access and I will assist you with this.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hello Chloe,
Thank you for that.
Please test it out now and let me know if it works or not.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you, it all appears to be working now