Hello Nigel,

Thank you for reaching out to us.

Unfortunately, currently, this feature is not built-in in Amelia. All dates for events must be set manually like this

You need to add date for each day when you want to hold events.

I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/

Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.

If you have any more questions please open a new separate ticket for each question and we will gladly help you there.

We wish you all the best.

Have a nice day. 

Hi, Nigel.

As colleague Marko said, we currently do not have a way to achieve this with Amelia, unfortunately.

We are not able to tell Amelia to set up first, second, third and fifth Thursday for each month.

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( For example, if we say, this Event will happen on 6th, 13th and 20th of July ,and make it recurring, then each Month will use the 6, 13, and 20 as Dates - Amelia is currently not capable to determine which days are Thursdays etc);

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At this time, we simply do not have this logic available in Amelia,

so there is nothing to fix, since this is not available in our plugin yet.

Sorry for the inconvenience.

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You can make a development suggestion, and our devs will do their best to work on it as soon as possible.

Please feel free to search through our feature suggestion page, 

 to see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.

You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates;

and our newsletter, so you're informed about new features, bug fixes, freebies, etc.

Hi, Nigel.

I completely understand what you mean.

Thank you for providing the additional explanations and feedback, we appreciate it.

All of these details have been passed to our developers.

We will do our best to have them work on this as soon as possible,

but we still can't promise a realistic ETA, because there are a lot of other features that users request as well.

Our Planning Team is doing their best to manage the priority levels on all features.

As more people vote on a specific feature/option,

 that feature will move higher on the priority list.

As mentioned before, you can certainly follow our changeLog page and we will state there when the feature has been finished.

Sorry that we can't provide an accurate ETA on it.

Thank you again for this suggestion.

Hi, Nigel.

No problem, i am happy to advise as much as possible.

We have a policy to be transparent to our users, so that we can have realistic expectations.

In regards to this specific feature, this will require a new logic to be implemented in Amelia's core,

that would look for which specific dates would be only for a specific day in each month,

such as in your use-case.

At this time Amelia only has the logic when we provide the specific dates, as mentioned earlier.

We can set a recurring Event to go "every 2 weeks", then if we start from first Saturday this Month, for example if we took July,

it can go 1st Saturday ( 1st July), 3rd Saturday ( 15th),

and 5th Saturday falls on 29th July,

but then when the August starts, it would skip the first Saturday, so as you pointed out, with the current options we don't have a valid solution for that kind of custom recurrence.

When we add new logic to Amelia, first our developers need to create a solution,

then our QA Team needs to conduct a lot of testing to ensure that a new logic added would not create bugs or other issues to other existing Amelia functionalities,

before it gets implemented in the plugin's core.

At this time, we don't have any estimate as to how difficult it would be for our developers to add this logic,

we have not tried anything like that before, so we can't say any realistic ETA at this point, unfortunately.

You can follow the status of the Feature on the "Suggest Feature" page, and of course,

when it is finished it will be stated on the ChangeLog in one of the future updates.

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I agree with you, if our devs manage to add this soon, it would be a major improvement as additional option for custom recurring Events like that.

Thank you for your feedback and the suggestion, we truly appreciate it.

Hi, Nigel.

Thank you for sending these examples and further descriptions with reference to iCal standards.

I have passed all of this to our developers,

i believe it will help them when they start working on implementing this to Amelia.

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I can understand what you mean, in terms of this logic already exists somewhere else,

but it does not exist yet in Amelia.

I see that it seems from your end that this should be easy for our developers,

to implement this existing design/standard,

but as I mentioned before, first they need to find a way to implement it in Amelia,

then our QA Team needs to fully test everything to make sure that it does not cause any bugs/other issues to existing Amelia's code,

and then they can add it in the end.

It is a standard process that we follow for adding any new feature/option that does not exist in Amelia yet.

Thank you again for the feedback and for this suggestion.

We will do our best to add this as soon as possible.

Hi, Nigel.

No problem, i am happy to advise.

I agree with you, if our developers manage to add these points soon,

it will be a major improvement for us.

1. Thank you again for that suggestion for implementing the RRULE

2. Yes, at the moment this is also not possible for Google Calendar,

our devs are working to add this;

but syncing of the Busy Slots works for the Outlook Calendar.

So, if you can use the Outlook Calendar integration, and connect your Employees to their Outlook Calendars,

then you can sync to block the busy time slots of the Events they are assigned to as Staff or Organizer,

and it will block appointment booking in that time.

Please check more here on connecting with Outlook Calendar.

3) Extending resource use to events :

Yes, that is currently not possible as well,

but thank you for these suggestions,

we will do our best to add all of them as soon as possible,

but we can't say an exact ETA on them.

Hi, Nigel.

I can see that you have a separate ticket open for the issue with the Outlook Calendar Sync not working as expected, on this ticket https://tmsplugins.ticksy.com/ticket/3405039/.

My colleague and I will proceed to help you about this subject there,

we will do our best to keep responding as quickly as possible to all open tickets.

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When you have multiple questions or issues which are for different subjects/topics,

 please proceed like that, it is best to open a new ticket for each subject, 

and we will help/advise more effectively. 

In that way, issues and questions which are related to different subjects will be in separate tickets so other users or our support agents can find them easily. 

Our policy is to have one issue or question per ticket for the reasons described already.

Thank you for understanding.

Hi, Nigel.

No problem at all.

Of course, thank you once again for the suggestion.

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In regards to the Outlook issues, yes - i read the ticket and we are just testing all the details you described in order to provide as accurate advice as possible.

As soon as we finish the testing, we will report back on your other ticket to proceed on that subject.

Thanks.

Hi Nigel,

Sorry for the delay on this reply, i took some time to check if we can get any kind of a rough ETA,

and i am truly sorry to disappoint you,

but so far you are the only user that requested this feature so it is not placed at a high priority yet.

We carefully follow all our user's request and our management is handling all of them by priority based on how many users request a certain feature,

and also of course, how difficult it is to add something like that.

A feature like this would require a big change in Amelia's logic when it comes to setting up recurring intervals for Events.

For the time being, the logic for setting the recurring interval is as explained on this Documentation.

You can designate a timeframe for the repetition of single or multiple-day repeating events,

The choices we have at the moment are Daily, Weekly, Monthly, or Yearly,

we can choose "every" as a number to multiply,

and we can set the "End Date" of the repeating.

So, to add something like what you described will include a major change in the logic,

which takes a lot of time, and we also did not start working on it yet,

because our developers are already extremely busy working on high priority tasks such as maintenance, adding major high priority features which are requested from majority of other users,

and fixing bugs,

so i honestly can't say if or when something like that custom repeat interval will be possible.

I hope that it might become possible in the near future, but we can't say a realistic ETA at this time.

As mentioned before, you can certainly follow our changeLog page and we will state there if we add that feature.

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I just have to quote you on this part, you wrote :

"Not being able to properly create recurring events is causing us a number of problems... and this is a core feature that you advertise on your website."

Can you please point out if you find that we advertise to have a custom repeating interval for recurring Events anywhere on our Website, and let me know?

We have clearly stated on the Recurring Events Documentation that the interval can be only set as 

Daily, Weekly, Monthly, or Yearly,

we can choose "every" as a number to multiply,

and we can set the "End Date" of the repeating.

We are always transparent with our features and limitations on what Amelia can do,

and what it can not do,

so i have to disagree on that point.

As mentioned, if you can find that we claim or advertise to have a custom repeat interval, let us know and we will correct it.

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If you don't wish to wait and need to try a custom solution right now,

our Support does not provide custom work and our developers are busy,

but we are writing down customization requests,

if you wish i can notify you if any of our devs become available for custom work in the near future,

if you don't find anyone else in the meantime to try a custom solution, such as your own developer.

Thank you.

Hi Nigel,

Thank you for providing further details and explanation of what we could add in terms of not changing the entire existing logic,

bur rather to just add the Fifth (5th) option to this list.

I have passed all the details to our developers and our management.

They will do their best to add something like this as soon as possible.

As mentioned before, you can always follow our ChangeLog and there it will be stated when it has been added.

We are still not able to provide any realistic ETA when this might be possible,

but as more people vote on your suggestion, the feature will move higher on the priority list.

You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates;

and our newsletter, so you're informed about new features, bug fixes, freebies, etc.