We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi i was wanting to know a few things about the email templates / notifications i wanted to first off make my own email template and add it in to amelia how can this be achived?
And i wanted to change the font of my notification but was limited to 3 options can this be changed?
Hello Ruben,
Thank you for reaching out to us.
Yes, of course, you delete our templates and create your own and also you can create new notifications for each service in the notification section.
You can import fonts and you can find more information on this link https://wpamelia.com/customize-amelia-design-2-0/.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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