We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, i've uploaded an amelia step by step booking form 2.0 but it doesn't work after step 1, choosing service.
Once that's done, the calendar shows up, but nothing can be selected, and the months don't show up either, so you can't go to next months.
Could you please tell me how to solve that problem ?
Best regards,
Alex
Attached files: 2023-06-17 23_27_58- Stabilized Pictures.png
Hello Alexandre,
Thank you for reaching out to us.
1. Please check if your buffer time is to long so that it overlaps with time slots
2. Check period available to book in advance
3. And of course your employee work hours and days off
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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