We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, I am setting up Amelia for a ski school. The services are based on several days. For example, how can I set the service for a ski course that lasts 1h30min from Monday to Friday on either 9AM to 10.30AM or 10.30AM to 12AM ? The client can only start the course on Monday and can only choose for the 5day duration. Also, I was wondering if I should use the service or event for this case? Thanks a lot for your help. James
Hello,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. If you set your service to be available for Monday to Friday then customer can book at any day there is no option to force them to book from Monday.
In that case, it is best to use event and to create event that last 5 days and that is being held at certain times.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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