We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, you have created a documentation that explains how to link amelia to zoom by creating an app server to server https://wpamelia.com/configuring-zoom/
But, in the end, I do not understand the usefulness of creating this app since in the end when a person creates an appointment via a form (service) created by amelia. No zoom appointment with its meeting link is created and sent to the client
Can you help me understand better??
Hello Milove,
Thank you for reaching out to us.
We needed to create this since Zoom was dropping JWT function.
Zoom link can be sent to your customers but you need to add zoom link placeholder there so that Amelia can send it. Also you need to go to services/edit service/settings and enable Zoom for each service individually so that Amelia can send this data to a customer for that service.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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