Hello,

I suspect Amelia is reading duplicate instances of WhatsApp variables in a message template as distinct instances, meaning those messages are impossible to send.

We've set up WhatApp integration in Amelia. Some of the notifications send but some fail. The ones that fail return an error message of "(#132000) Number of parameters does not match the expected number of params".

After doing a little digging, this is apparently a problem with the variables/placeholders.

As an example, we have a message template on the WhatApp dev site of:

"Hi *{{1}}*,
Your *{{2}}* appointment with *{{3}}* has now been *APPROVED*! Thank you for booking with us 😁

*{{3}}* will be in touch before you arrive at the studio, please ask any questions you may have. *Arrive prepared to train*, on successful completion of your consultation we get straight to it so you get the most out of your first session.

Details:
You are booked in with *{{3}}* at *{{4}}* on *{{5}}* starting at *{{6}}*."

As you can see in the attached image am_wa1.jpg there are 6 variables (3 being used three times, making 8 instances of a variable).

In the other attached image am_wa2.jpg you can see that Amelia expects this to be eight placeholders instead of six. The messaghes with this problem fail to send.

Is this a bug in Amelia that needs to be addressed or am I missing something here?

Thanks,
Aidan.