I am using the paid version of the amelia wordprees plugin. There has been a problem with the advisor panel. When I enable this plugin on the site I get this message:
"You are not allowed to access this page.".
I am not able to log in to the advisor panel. The message does not appear on the page when the plugin is not enabled
I think I have dealt with the previous problem. Unfortunately I have another one. When creating an event and assigning an advisor myself it joins the event and there is no way to save.
Does the event fee show up in the statistics (quantity, revenue)? As far as I can see amelia only counts the consultations and does not see the events....
I have another ... Using event sign-ups automatically shows the number already signed up in the form. Why is it that when registering for a consultation, the enrolment statistics do not appear in the form and clients cannot see if there are still places available ?
1 The events form has a counter of enrolled participants. The consultation registration counter does not show the current number of enrolled. I have a limit of 10 people for a specific time and the form still shows 1-10
2. if you have connections and possibilities with Amela's programmers then please push them to add in the counsellor panel on the special day the possibility to cycle the date.... e.g. first Thursday of the month at a fixed time.
Hello, it took a while but I want to get back to the topic of capacity meter. Events count capacity and consultations do not. I don't know why. I attach the video
This is because the capacity that is shown for services is basically the {minimum capacity}/{maximum capacity} and that is why it is displayed this way.
It does not count the number of people that have already booked.
Please let me know if you have any other questions.
Hello, please help.
I am using the paid version of the amelia wordprees plugin.
There has been a problem with the advisor panel. When I enable this plugin on the site I get this message:
"You are not allowed to access this page.".
I am not able to log in to the advisor panel. The message does not appear on the page when the plugin is not enabled
Regards
Cezary
Hello Cezary,
Thank you for reaching out to us.
Can you please check if you have a customer that has the same email as the admin user on your website?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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yes i have the same email address.
I think I have dealt with the previous problem. Unfortunately I have another one. When creating an event and assigning an advisor myself it joins the event and there is no way to save.
Hello Cezary,
Thank you for the update on this.
Can you please provide me with the screen recording of this and I will assist you with this?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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file:///C:/Users/cezar/Videos/Captures/Events%20%E2%80%B9%20Duszpasterstwo%20Rodzin%20Diecezji%20Kaliskiej%20%E2%80%94%20WordPress%20-%20Google%20Chrome%202023-07-05%2014-26-32.mp4
I have done events in a similar way before and there was no problem. The event saved itself. Now it adds me as an advisor
problem #2
Attached files: Użytkownicy ‹ Duszpasterstwo Rodzin Diecezji Kaliskiej — WordPress - Google Chrome 2023-07-05 16-30-38.mp4
problem #3
Does the event fee show up in the statistics (quantity, revenue)?
As far as I can see amelia only counts the consultations and does not see the events....
problem #4
Is it possible to set up consultations, for example, only for the first Monday of the month for the next few months in the same way as for events?
Hello Cezary,
Thank you for the update on this.
Can you please update the plugin to the latest version (6.4), test it out, and let me know if it works or not?
Events do not show up in the statistics on the dashboard page.
You can create a special day for the employee for the purpose of having specific dates as time slots on the booking form.
Please let me know if that helped you.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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thank you for your reply.
A special day may be the solution. Will the special day be able to be set cyclically ?
Hello Cezary,
You would need to manually add all dates for the special day.
Hope this helps you.
Please let me now if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Thanks for your answer, it will help. However, I will wait to add a function with cyclic setting.
Hello Cezary,
Glad to be able to assist you.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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I have another ...
Using event sign-ups automatically shows the number already signed up in the form. Why is it that when registering for a consultation, the enrolment statistics do not appear in the form and clients cannot see if there are still places available ?
Hello Cezary,
Thank you for reaching back out to us.
Can you please elaborate on what you are referring to and I will assist you with this?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
1 The events form has a counter of enrolled participants. The consultation registration counter does not show the current number of enrolled. I have a limit of 10 people for a specific time and the form still shows 1-10
2. if you have connections and possibilities with Amela's programmers then please push them to add in the counsellor panel on the special day the possibility to cycle the date.... e.g. first Thursday of the month at a fixed time.
Hello Cezary,
Thank you for reaching back out to us and for your patience.
1. Do you have a specific example of a case where the capacity counter is not working fine?
2. Thank you for the suggestion, I have passed it to our developers and hope that it will be implemented in the future.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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"1. Do you have a specific example of a case where the capacity counter is not working fine?"
Can I send you the recording?
Hello Cezary,
Yes, screen recording would be completely fine.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello, it took a while but I want to get back to the topic of capacity meter. Events count capacity and consultations do not. I don't know why.
I attach the video
Attached files: Film bez tytułu (1).mp4
Hello Cezary,
Thank you for reaching out to us.
This is because the capacity that is shown for services is basically the {minimum capacity}/{maximum capacity} and that is why it is displayed this way.
It does not count the number of people that have already booked.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables