When I send Test Emails (to make sure that if a client signs up for a session, that both they and I will get a notification email), an error occurs and I don't receive any email notifications as the service provider or fake client I created (used both my business and personal email to test it out).
I'm not sure if the problem, but through the SMTP option, Amelia offers TLS, but my SMTP Outlook uses STARTTLS. If this is in fact the reason why emails are not being sent through, is there a way I can fix this through Amelia, or am I not able to use the Amelia Plugin?
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
I set up Amelia in Wordpress through Divi.
When I send Test Emails (to make sure that if a client signs up for a session, that both they and I will get a notification email), an error occurs and I don't receive any email notifications as the service provider or fake client I created (used both my business and personal email to test it out).
I'm not sure if the problem, but through the SMTP option, Amelia offers TLS, but my SMTP Outlook uses STARTTLS. If this is in fact the reason why emails are not being sent through, is there a way I can fix this through Amelia, or am I not able to use the Amelia Plugin?
Thank you
Hello Sean,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Sean,
Glad to hear that the issue.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables