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  Public Ticket #3402756
Setting Email reminder
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  •  2
    TONTALE started the conversation

    Hello,

    I have followed your tutorial for setting up email reminder for Amelia. I have found your tutorial in your FAQ :

    "

    First, go to Amelia/Notifications, and click on one of the scheduled notifications. For example “Appointment Next Day Reminder”. Below that email template, you will see an info block, that shows what needs to be entered into your server, to configure the cron event. For the WP Crontrol plugin, you only need to copy the URL, without “*/15****”.

    Then, go to Tools -> Cron Events admin panel, and click on the “Cron Schedules” tab. In it, add a 15-minute interval.

    Now go back to the “Cron Events” tab, and click on “Add New”.

    Below it, select the “PHP Cron event” radio button, and add the URL you copied from Amelia/Notifications in this form:

    file_get_contents(“https://yourwebsite.com/wp-admin/admin-ajax.php?action=wpamelia_api&call=/notifications/scheduled/send”);

    You don’t need to provide the PHP opening tag (<?php).

    Please replace “https://yourwebsite.com” with your real web address.

    Set the Event name, and set the next run to be “At”, and a few minutes in the future. Select the recurrence (the event you created as the first step, in WP Crontrol – the “every_15_minutes” interval) and that’s it.

    "

    But the problem is that the WP control plugin no longer works for free for this.
    I want a solution from you because your plugin needs to do this without using a third plugin.

    .

    Can you help me please,

    Thanks,

    Noé TONTALE

  •  1,620
    Marko replied

    Hello TONTALE,

    We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will contact you immediately.

    Kind Regards, 

    Marko Davidovic [email protected]

    Rate my support

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  •  1,620
    Marko replied

    Hello TONTALE,

    We just got the feedback from our colleagues and they have told us that you do not need to pay anything extras.

    You can take a look at our video where you can see how we have set this up via cron and WP Crontrol

    And it has been working for us in this way for years. And it is still working with thousands and thousands of users.

    And this is how it is done you cannot get a another solution from us because cron it is a scheduled task on the server. We do not have the functionality to start that task.

    Therefore, in order to use cron, you either need to know how to set it up on the server, or ask the hosting to set it up for you, or use a 3rd party plugin.

    Maybe it will be possible in the future through Amelia to set this up, but fo now it cannot and must be set on the server.

    If you have any more questions please open a new separate ticket for each question and we will gladly help you there.

    We wish you all the best.

    Have a nice day. 


    Kind Regards, 

    Marko Davidovic [email protected]

    Rate my support

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  •  2
    TONTALE replied

    Hello Marko,


    Thank you for your reply !

    I tried again but however in Tools -> Event cron I can't insert your code.
    I send you a screenshot of what I can do in Tools -> Event cron.
    How to do ?



    Attached files:  Capture.JPG

  •  1,620
    Marko replied

    Hello again TONTALE,

    Thank you for reaching out to us.

    We can confirm that the process is still the same for WP Crontrol,

    It seems that you simply don't see the "PHP Event" radio option while making a new Cron Event in WP Crontrol.

    Here is how it should look, a screenshot from our testing environment when adding a new Cron job:

    6585683207.png

    Please take a look at this official WP Crontrol Page, in the FAQ section, find this question "which users can manage PHP cron events".

    They mention a possible reason why users can't see the "PHP Event" radio button (the user you're logged in to WordPress with most likely doesn't have the edit_files capability).

    Crons are scheduled tasks of the server, and this is a 3rd party plugin, so it is not an issue coming from Amelia.

    Please make sure you have the latest WP Crontrol version installed and go through the steps explained in their FAQ section, which is mentioned above.

    Also, there's a possibility that a security plugin disallows file editing, which as a result hid that "PHP cron event" option selection in WP Crontrol. In iThemes Security there's a "Disable File Editor" option in settings, and that needs to be turned off as well. If you're using a different security plugin, look for a similar option, or reach out to that plugin's support team.

    SiteGround Optimizer -> Frontend Optimization -> Javascript -> Defer Render-blocking JavaScript (uncheck)

    We wish you all the best.

    Have a nice day. 

    Kind Regards, 

    Marko Davidovic [email protected]

    Rate my support

    Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/

    wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables