We are generally happy with the plugin, so well done. That said, a few customers have made repeat bookings and while the bookings do appear in the calendar, they are not listed on the WooCommerce booking email or receipt. Ideally we'd like any repeats to appear in the same way they do with 'packages', i.e. in the booking details. Is this something that can be done?

Or at least the product details would mention the word 'repeat booking' or something. That's be helpful.

Good morning,

Unfortunately, we are still getting similar issues. Surely you could simply create a new 'status' ('payment pending' perhaps) which temporarily prevents an appointment from being booked by a third party? If a second customer completes their order for that same slot while it has that status it would then force them to either chose an alternative slot or offer a refund? It could then revert after 10-15 minutes (called by a cron perhaps).

In the past few weeks we've had 2-3 instances of this. How a website with higher traffic copes with this issue I don't know? This is a fix, not a feature. My client's reputation is on the line here - and yours. You have an article regarding how your plugin helps prevent 'double bookings'. At this moment, I'd consider taking that article offline if I were you.

Many thanks,

Dave

I posted this in the wrong place. The previous comments are actually to do with 'double bookings' not 'repeat bookings'. That said, it is a real issue that needs to be sorted.