We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hey guys,
I am a bit confused about the user roles. I want to give my client the Amelia Manager role as giving them Administrator access for day-to-day business is a bad practice for security reasons.
However when assigning that user role, they ONLY see Amelia. I need them to be able to also edit custom post types I created as well as regular WordPress blog posts.
How is this supposed to work usually? Surely I can't be the only one that needs access rights other than ONLY Amelia. Do I need to resort to a 3rd party plugin and assign access rights manually?
Thanks!
Daniel
Attached files: Bildschirmfoto 2023-06-26 um 17.18.51.png
Hello Daniel,
Thank you for reaching out to us.
This is exactly how the Amelia manager role works in Amelia. With the "User Role Editor" plugin, you can set specific permission for each role.
Please let me know if that helped you.
Kind Regards,
Uros Jovanovic
[email protected]
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