Now, several minutes after the booking was made, I can see it in my appointments on WP admin. But the employee still cant see the booking a customer made with him.
Can you please check in WordPress users if you have several roles added to this user? For example admin and employee.
If this is the case then you should know you can not be Admin and manager to admin and employee, etc at the same time since this leads to conflict within the plugin. You need to have only one role per user only admin or only manager or only employee. Every role has different permission and if you combine them Amelia can not function properly.
You need to disconnect other roles from that user and that mail and to create a separate user with separate mail for each role and make sure to purge the cache afterward.
After that Amelia should work properly again. Please do that and let us know how it goes.
It is solved, the appointments are showing normally now. I tried to delete this ticket but I could not. I still have another one still, ticket #3399451.
The appointments made are not appearing anywhere, neither on Amelia WP admin, neither on the employees panel.
Now, several minutes after the booking was made, I can see it in my appointments on WP admin. But the employee still cant see the booking a customer made with him.
Hello Felipe,
Thank you for reaching out to us.
Can you please check in WordPress users if you have several roles added to this user? For example admin and employee.
If this is the case then you should know you can not be Admin and manager to admin and employee, etc at the same time since this leads to conflict within the plugin. You need to have only one role per user only admin or only manager or only employee. Every role has different permission and if you combine them Amelia can not function properly.
You need to disconnect other roles from that user and that mail and to create a separate user with separate mail for each role and make sure to purge the cache afterward.
After that Amelia should work properly again. Please do that and let us know how it goes.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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It is solved, the appointments are showing normally now. I tried to delete this ticket but I could not. I still have another one still, ticket #3399451.
Hello Felipe,
We are glad to hear that everything is fine now in regard to this. Also, I can see that my colleague has already responded to your ticket.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables