Hello, since I installed Amelia, my site loads slowly. This is especially problematic when making appointments with the step by step system, making the customer experience very painful. When it is necessary to reserve the dates, the loading time is very long. Much too long, and even more when you have to book several dates. The calendar reloads each time. How can I do to solve this problem? Thanks
The slow load can be caused by a lot of things - the number of appointments you have, the number of customers, the number of employees, etc.
As for the speed of Amelia itself, we cannot influence it because Amelia is not SaaS and the speed of your site and Amelia depends on the package you have with your hosting provider.
This is related to your package with your hosting provider because each page opens and loads for a very long time. Neither of these two issues is related to Amelia.
It could be caused by the amount of other data you have on the page.
Can you increase the php_memory_limit on your site?
If you're not sure how to do that, you can reach out to your hosting provider.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
Hello Thos,
Thank you for reaching out to us.
The slow load can be caused by a lot of things - the number of appointments you have, the number of customers, the number of employees, etc.
As for the speed of Amelia itself, we cannot influence it because Amelia is not SaaS and the speed of your site and Amelia depends on the package you have with your hosting provider.
This is related to your package with your hosting provider because each page opens and loads for a very long time. Neither of these two issues is related to Amelia.
It could be caused by the amount of other data you have on the page.
Can you increase the php_memory_limit on your site?
If you're not sure how to do that, you can reach out to your hosting provider.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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