We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
How to set it so multiple appointments can book for the time slot with the same employee at the same location.
I dont mean like multiple people per 1 appointment, i know how that works.
for instance person 1 books the 9:00-9:30 am for a service
want other people to also book 9:00-9:30 am time slot
Location, service, employee would be the same
just want employee to be able to do 3 appointments with 3 different people at the same time
and
multiple people able to book at the same time (these people dont know each other), just one person can book for 9-9:30 and then someone else can as well
Hello Adam,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. An employee can not be in 3 places at once since this will lead to double booking. You can have group appointments so 3 customers can book the same time slot on the same location with the same employee for the same service. This is set in service/edit service/maximum capacity
This is how Amelia is designed.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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yes but those customers would all need to know each other and plan to book together......
Hello Adam,
No, they do not know each other (they can but they do not have to) if you set that capacity is 3 per appointment then 3 people can book and this time slot will stay available as log as those seats are available.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables