We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am getting error after updating Amelia plugin, error crashes complete wordpress site. I have properly followed update/installation process, still I am getting this error.
I debugged and found that this is happening due to some compatibility issue with Woocommerce plugin. Both are not working together
Hello Komal,
Thank you for reaching out to us.
We would need a little more information about what kind of errors do you get and a couple of screenshots of the issue. Since we do not have any conflicts with WooCommerce. We have to mention we have a core integration with WooCommerce not with its addons. So if you are using any WooCommerce add ons please let us know.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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