I'm trying to embed your booking widget to the URL above, with only the services from the 'West Sussex' category showing (Cat ID 1014). I have assigned the 'Marmalade - South Downs' employee to the individual services and checked all settings, but it comes up with the 'Ooops error display'. https://marmalademtb.com/product/introduction-to-mountain-biking-near-arundel/#privateguide The shortcode I'm using is [ameliabooking category=1014]
I want to role this out across other pages and this is very frustrating.
2. If they are, is the employee assigned to these services?
3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included:
In the example above, the employee is assigned to 3 services, but 2 newly added services are not automatically assigned to the employee's working hours, even though they may be assigned to him/her in the Assigned Services tab. If you want the employee to work on all services that you have, you should clear this selection, and every new service will be added automatically.
4. Did you assign the employee to another location? If you did, please go to Amelia/Locations, and make sure that the location is visible.
5. Check the shortcode on the front-end - if you (for example) used [ameliabooking category=1], and you added the service to Category with ID: 2, the new service from category 2 will not appear in the front-end.
Hello,
I'm trying to embed your booking widget to the URL above, with only the services from the 'West Sussex' category showing (Cat ID 1014).
I have assigned the 'Marmalade - South Downs' employee to the individual services and checked all settings, but it comes up with the 'Ooops error display'.
https://marmalademtb.com/product/introduction-to-mountain-biking-near-arundel/#privateguide
The shortcode I'm using is [ameliabooking category=1014]
I want to role this out across other pages and this is very frustrating.
On a similar page, I have successfully embedded the booking widget from a specific employee, using the shortcode: [ameliacatalog employee=1118] . This working page is: https://marmalademtb.com/product/beginner-mountain-biking-near-eastbourne/#privateguide
Thank you.
Sean
Attached files: Amelia22.JPG
Amelia2.JPG
Amelia23.JPG
Amelia232.JPG
Hello Sean,
Thank you for reaching out to us.
Please check these points:
1. Are these services visible on the site?
2. If they are, is the employee assigned to these services?
3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included:
In the example above, the employee is assigned to 3 services, but 2 newly added services are not automatically assigned to the employee's working hours, even though they may be assigned to him/her in the Assigned Services tab. If you want the employee to work on all services that you have, you should clear this selection, and every new service will be added automatically.
4. Did you assign the employee to another location? If you did, please go to Amelia/Locations, and make sure that the location is visible.
5. Check the shortcode on the front-end - if you (for example) used [ameliabooking category=1], and you added the service to Category with ID: 2, the new service from category 2 will not appear in the front-end.
Kind Regards,
Uros Jovanovic
[email protected]
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