We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
We use the free plugin. Unfortunately, we receive security alerts that the plugin has a CVE. Of course, this isn't true. But, it gets flagged because the free plugin is stored in the same location as the paid plugin and with a version number that would indicate a security issue if it was the paid plugin. Suggested solutions are to store the free and paid versions in different locations or to match the version number of the free plugin with the paid plugin.
Hello Duke,
Thank you for reaching out to us and for sharing this information.
I will have this passed to our developers and hope that it will be rectified.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables