As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
We use the free plugin. Unfortunately, we receive security alerts that the plugin has a CVE. Of course, this isn't true. But, it gets flagged because the free plugin is stored in the same location as the paid plugin and with a version number that would indicate a security issue if it was the paid plugin. Suggested solutions are to store the free and paid versions in different locations or to match the version number of the free plugin with the paid plugin.
Hello Duke,
Thank you for reaching out to us and for sharing this information.
I will have this passed to our developers and hope that it will be rectified.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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