We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3397056
need help with the event list editor
Closed

Comments

  • Elton started the conversation
    June 20, 2023 at 9:01pm

    so there is a couple of things.

    1. how do I change what color that is being hoverd to when I hover over the event?
    2. how do I change the button color on the event?
    3. how do I change button text?
    4. how do I make only on site payments?
    5. how do I remove the deposit payment option?
    6. how do I remove the card payment option?
    7. how do I request address
    8. how do I add additional text to the 2nd part (payment)
    9. how do I add additional text to the 3rd fart (congratulations)
    10. how do I send a confirmation mail?

    All these things makes me consider if this plugin is really worth 50$ it think some ways to make it better would be so it would be viable with the elementor builder like met form or something like that.

  •  1,712
    Marko replied
    June 22, 2023 at 12:31pm

    Hello Elton,

    Thank you for reaching out to us.

    Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

    When you have several questions or issues, please open a new ticket, and we will help you there. 

    In that way, issues and questions which are related to different subjects will be in separate tickets so other customers or our support agents can find them easily. 

    Our policy is to have one issue or question per ticket because of the reasons that are described already.

    Thank you for understanding.

    1. how do I change what color that is being hoverd to when I hover over the event? - Unfortunately, currently, this feature is not built-in in Amelia.
    2. how do I change the button color on the event? - This should be possible when we implement new event booking form most likely in the next few weeks
    3. how do I change button text? - It depends on which button do you mean. Those that can be changed you can find this option in customize section. New event form will have many more features avaliable
    4. how do I make only on site payments? - In events settings under payments you can find these option and you can choose the one that you want like this 
      6468677216.png
    5. how do I remove the deposit payment option? - In the pricing par of the event you have option to choose whether you will alow the deposit option or not the choice is yours 
      3173822439.png
    6. how do I remove the card payment option? - In events settings under payments you can find these option and you can choose the one that you want like this 
      7725602794.png
    7. how do I request address - You can create custom fields and make them mandatory. You can find complete infomrtion and guide in our documentation 
    8. how do I add additional text to the 2nd part (payment) - Unfortunately, currently, this feature is not built-in in Amelia.
    9. how do I add additional text to the 3rd fart (congratulations) - Unfortunately, currently, this feature is not built-in in Amelia.
    10. how do I send a confirmation mail? - You need to configure notification in settings notifications settings and notifications will be triggered automatically. You can read more about that on this link https://wpamelia.com/notification-settings

    Each option in Amelia has a guide and explanation and sreenshoot in our documentation on our site where we explained all option in great detail. IF you have the time please take a look we think that t will be of great help to you.

    If you have any more questions please open a new separate ticket for each question and we will gladly help you there.

    We wish you all the best.

    Have a nice day. 




    Kind Regards, 

    Marko Davidovic [email protected]

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