We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hope there is someone out here that can help with this situation. I'm using WPdatatables to pull some nested json from a URL call. the API returned the value but with the decimal 18 places offset. IE 0.005 returned 5,000,000,000,000,000. but I need to convert it to 0.005. How can i update the way the returned data is displayed? Thank you again in advance as I have been trying to figure this out for over a week!
Hey Frank.
Can you please send me the link and which data from the nested file we need to select?
If the data is protected, please let me know how to configure it.
Maybe record a video and show me how to fetch the data locally.
Just enable the PRIVATE response since this is a public ticket.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi again Frank.
I just figured out this is a duplicate ticket
I'll respond to the private one now, and you can send me the instructions I asked for in this ticket there.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
This is a pure HTTP call to an external source. (etherscan.io) the full structure of the API call is https://api.etherscan.io/api?module=account&action=balancemulti&address=0x37123C8B34cFA591F8f373842b72F582685D5aA8,0xE3C838A670E36B6ea9055635Aa9755ccF3B1dAb3,0x55Fc9359f22B71D3541A59F2E1E56ce13EAd811F,0x941De38aE942C89e03e9470799f9D63fA5635315&tag=latest&apikey=2CWV6QWJAHJPHRGGGEP1QJX5NBXYCASVD4
I attempted a Screen recording but the file is to large, Could we schedule a time to meet up and I can screenshare with you there. We should be able to cover it in about 10 minutes. If so, please let me know your availability and we can attempt it that way.
Thank you guys and look forward to figuring this out!
Thanks Frank.
I'll forward this to our developers, so they can check it out.
We're unable to provide you with live support, unfortunately. At this moment, we're a bit understaffed (vacations, sick leaves) as you can see - it takes me a lot of time to reach your ticket.
We'll be fully staffed from Monday and our responses should be faster then!
I'll respond to the other ticket as well, and I'll post our developers' response there.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables