We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello Amelia Support,
I noticed that the employee profiles and general settings have the working hours set from 8 am to 10 pm. However, in the interface of the booking application, I see the working hours displayed as 8 am to 6 pm. I would like to fix this discrepancy and also set the hours in European format (e.g., 10:00 to 20:00).
Thank you.
Attached files: Screenshot 2023-06-19 171240.png
Screenshot 2023-06-19 171218.png
Screenshot 2023-06-19 171154.png
Hello isaac,
Thank you for reaching out to us.
Can you please send us the URL of that page so that we can take a closer look?
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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Hello,
I'm writing to follow up on my previous message as it is still urgent and I'm eagerly awaiting a reply.
Thank you.
Hello isaac,
We went on your site but as far as we can see everything is fine
But if you do not see it correctly please check for these couple of things
1. Are you in the same time zone as you set in WordPress
2. Did you enable the option Show booking slots in client time zone in general settings
3. does your employee has a different time zone set in employee modal then it is set in WordPress
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables