I run a few tests and I am experiencing a delay of exact 32 minutes for the platform to deliver the Whatsapp notifications to clients. What's weird is that employees receive the notifications into their whatsapp numbers instantly, so only clients are facing this problem.
I understand the issue is not related to Amelia. However, since it's your solution providing the service, your input can still be valuable if you or your technical team could give me any recommendations or suggestions to solve the problem.
Unfortunately, no, we would love to help but we provide only integration so that yoyou can combine this with Amelia but everything else is happening on their end and we have no insight or control over that and we can not interfere or change or even see anything on their end. We would love to help but we simply can not know or influence this.
Hi there
I run a few tests and I am experiencing a delay of exact 32 minutes for the platform to deliver the Whatsapp notifications to clients. What's weird is that employees receive the notifications into their whatsapp numbers instantly, so only clients are facing this problem.
Is there anything we can do to fix that?
Regards
Emanuel
Hello Emanuel,
This is not related to Amelia and we can not influence this. So unfortunately we can not help with this since this is not related to Amelia.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Marko, thanks for your reply.
I understand the issue is not related to Amelia. However, since it's your solution providing the service, your input can still be valuable if you or your technical team could give me any recommendations or suggestions to solve the problem.
Thanks Emanuel
Hello Emanuel,
Unfortunately, no, we would love to help but we provide only integration so that yoyou can combine this with Amelia but everything else is happening on their end and we have no insight or control over that and we can not interfere or change or even see anything on their end. We would love to help but we simply can not know or influence this.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables