We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3394720
Error at Table
Closed

Comments

  • Christoph started the conversation

    1.The plugin shows the following error, when i try to edit the page:

    "Error

    There was an error while trying to save the table!parsererror One or more columns doesn't have a header. Please enter headers for all columns in order to proceed. "

    how can i fix it. and there are no edit possibilities on the header of the colums (see screenshot)

    2: how can i activate the URL's (they are typed p.e. as www.breitenbach-gartenbau.ch) as a Link to open in a new windes (and not to an 404 error page). 

    Attached files:  Bildschirm­foto 2023-06-17 um 11.02.06.png

  •  2,576
    Aleksandar replied

    Hello Christoph.

    Thank you for reaching out to us.

    The headers are missing in the source file (Excel, if I'm not mistaken), not in the plugin. You need to edit the file and make sure all columns have headers.

    Even the columns that appear to be empty - if they have some formatting applied, they will be seen as columns without headers, so it may be a good idea to select all the data and CTRL+SHIFT+V (paste without formatting) into a new file, and use that.

    2. You need to actually have the URL in cell. A webpage without "http://" or "https://" is not a valid URL, so it will lead to an empty page. You can edit the file, and add the data in an anchor tag. For example:

    <a href="https://www.breitenbach-gartenbau.ch/">www.breitenbach-gartenbau.ch</a>

    And it will correctly appear in wpDataTables, and it will work without issues.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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