We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
We just purchased Amelia lifetime to get the custom duration option. Now I'm concerned it may not fit our client's use case. I hope you can help us find a solution so we can keep it.
We are using this system to block time slots for shared office space conference rooms. There is no cost to tenants, but they need to be able to book for a wide range of time slots. Our preferred interface would allow them to select start and stop times, (or start time and duration)
Is there a practical way for Amelia to meet our needs?
Thanks in advance for your help!
Hello Everitt,
Thank you for reaching out to us.
At the moment, this works in the following way. You create custom durations for a service from which the customer can choose on the front end. Once the customers choose a duration, they will be able to choose the time slot they want to book.
Hope this helps you.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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