We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello
when amelia schedules an event : for example 'Krav Maga Kids' (time 17:00).
He puts it in google at 17:00 coordinated worldtime (so we see in the google agenda 19:00 +2 in stead of 17:00).
We everytime have to change the events in google to 'Midden-Europese zomertijd GMT+2 in stead of coordinated worldtime'.
Can you help us so the clients see the right hour in their google agenda? I looked altready in google drive (api & services)
Thank you
Hello Louise,
Thank you for reaching out to us.
Please check if three is a time zone difference between your website and the Google Calendar of the employee.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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