We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3393250
User payment and subscriptions
Closed

Comments

  • Steven Thomas started the conversation
    June 15, 2023 at 9:25am

    Hi there, 

    I was about to purchase Amelia and wanted to check some details. My client runs classes which have 2 payment options, 1. Pay per class and 2. Monthly subscription. 

    1. Is it correct that I would need Woo subscriptions to take recurring payments for classes?

    2. Is it possible to have a class which requires payment to a non member and would be free to someone who is a member.

    (IE does Amelia recognise that someone has a membership vs someone who needs to Pay - PAYG)

    Cheers

    Steve

  •  1,725
    Marko replied
    June 15, 2023 at 12:07pm

    Hello Steven,

    Thank you for your interest in our product.

    Unfortunately, currently, this feature is not built-in in Amelia.

    Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even as part of the Pro license) in the future. But there may be a workaround you're interested in.

    Any membership plugin (like MemberPress, or Ultimate Member, etc.) allows you to create pages that are inaccessible to some (for example non-logged-in users). You can also create custom logic, so a user can access this page once a month (for example), but we're not sure about that, since we don't work with Membership plugins. 

    Please take a look at our Packages feature, and see if maybe the Packages would be useful for you. 

    We wish you all the best.

    Have a nice day. 


    Kind Regards, 

    Marko Davidovic [email protected]

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