We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello! I am creating the website of a boat company that sells two types of products:
On the one hand punctual routes organized on a specific schedule and days. These I created using the "events" and they are okay.
On the other hand they have a boat rental service every day of the week, and is where I have the problem. I created this as a service. I configured 3 types of duration and pricing:
The price options will be rent the boat 2h (350€), 4h (450€) and 8h (650€) (it´s done)
the problem is that departures must be only at the following times: 10:00, 12:00, 16:00 and 20:00.
In addition:
- If you rent the boat at 10:00, you can rent it 2h, 4h and 8h
- If you rent the boat at 12:00, you can rent it 2h, 4h and 8h
- If you rent the boat at 16:00, you can rent it 2h and 4h
- If you rent the boat at 20:00, you can rent it 2h
How could I block these time slots so that I can only set departures from those hours only and only those durations?
Thank you very much, best regards
Attached files: Captura de pantalla 2023-06-15 103658.jpg
Hello Roberto,
Thank you for reaching out to us.
The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this.
When you go to Amelia/Employees, and select that employee, go to the Work Hours tab. In there create several working periods. For example:
My employee would work on "Service 1" and "Service 2" from 08:00 - 10:30, on "Second" service from 10:30 - 15:30, and then again on "Service 1" and "Service 2" from 15:30 - 24:00.
You'd be adding these periods by clicking on the blue + sign next to the name of the day, in the top right.
In this case you will need to create several employees and to set 3 different services with 3 different lengths. And then you need to set this up in their employee work
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I have already solved it by creating an employee for each time margin.
Thank you very much
Hello Roberto,
We are glad to hear that everything is fine now and If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables