We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Is there a way to see the Date And time Selection First And Then After Selecting a date, see available employees for that date?
Our booking is very time sensitive as people may have to travel and plan according to travel schedules, would love for people to be able to select a date, and then see available employees for that date, rather then a having to go back and select another employee if one doesn't work on their desired day
Hello Ethan,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. This is how Amelia is designed. Service work hours depend on employee work hours so they have to choose this first in order to correctly see the available dates and times.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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