We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there,
Please can you tell me what the Amelia Developer Licence will give us, over and above the Pro? Will it mean that we can develop and program the platform/plug-in ourselves to make it fit around our business needs? There's lots we'd like Amelia to be able to do (yes, I know you have a features page)
Here's a couple of examples, simple changes such as being able to see how many appointments a customer has had without having to go into different areas of the plugin menu? More difficult solutions, like sending payment information to Xero directly, instead of via Stripe?
Thank you
Hello Sarah,
Thank you for reaching out to us.
The difference between licenses is in a number of domains that you can use Amelia and with developer licenses we can send you our source code so that you can try and develop and implement some other stuff. But whether you can develop such features we honestly can not know that.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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