When I make changes to my existing events (like enabling payment options) the changes do not immediately show up in my Amelia Dashboard. In fact, they don't appear to save properly at all in the event, every time I open it the 'Stripe' and 'Paypal' options have been deselected. I have entered my details on the payment settings for both stripe and paypal already, so I just want to enable the payments on the event, but it doesn't work. I attempted to duplicate the event, with the payment settings adjusted aswell, but the new event does not show up once I have saved the information. Sometimes it doesn't display the event at all. I have put the date range in for when my event will take place.
Can you tell me why the changes aren't immediate and always visible?
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
I've logged in using the account I provided you and it is working as it should. I was able to modify my current event and enable payments, as well as create new events that immediately show up.
It's great that it's working, as at least now I can begin using it to sell my course.
I am wondering if there is any way to have it fixed on my main administration account? It's not such a pressing issue as I can work around it using a different admin/user acct for now.
When I make changes to my existing events (like enabling payment options) the changes do not immediately show up in my Amelia Dashboard. In fact, they don't appear to save properly at all in the event, every time I open it the 'Stripe' and 'Paypal' options have been deselected.
I have entered my details on the payment settings for both stripe and paypal already, so I just want to enable the payments on the event, but it doesn't work.
I attempted to duplicate the event, with the payment settings adjusted aswell, but the new event does not show up once I have saved the information. Sometimes it doesn't display the event at all. I have put the date range in for when my event will take place.
Can you tell me why the changes aren't immediate and always visible?
Hello Andrew,
Thank you for reaching out to us.
Can you please provide me with the screen recording of the issue that you are dealing with and I will assist you with this?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hi Uroš,
Please check this video;
RegardsAndrew
Hello Andrew,
Thank you for the video, I appreciate it.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Andrew,
Thank you for the update on this.
Please test it out now and let me know if it works or not.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Uroš,
Unfortunately it is still not working.
Regards
Andrew
Hello Andrew,
Can you please let me know if this only occurs with the specific admin user or for all of them?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Uroš,
I've logged in using the account I provided you and it is working as it should. I was able to modify my current event and enable payments, as well as create new events that immediately show up.
It's great that it's working, as at least now I can begin using it to sell my course.
I am wondering if there is any way to have it fixed on my main administration account? It's not such a pressing issue as I can work around it using a different admin/user acct for now.
Thanks very much.
Andrew
Hello Andrew,
Thank you for the update on this.
You can test it out with your admin user as well.
Please let me know if it works or not.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables