I’m facing a problem that is still unsolved after many tests:
All my notifications mails goes directly into spam folder , I tried with “WP mail” setting and also with “SMTP” ( provider is gmail with 2step verification and app password generated correctly set).
I followed all your guide to set correctly the notifications, but still it send in the spam. ( in your guide the emails notification are sent directly into the inbox , and not in spam like happens to me )
I have also mailPoet so I tried to deactivate it cause I thought it may causes malfunction. Still all incoming emails into spam.
I have no clue how to solve, please help me to figure it out what cause this problem.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
I tested it out with my email and it works just fine. I would suggest that you configure the notifications with another email. Please let me know if that helped you.
We can confirm that the process is still the same for WP Crontrol,
It seems that you simply don't see the "PHP Event" radio option while making a new Cron Event in WP Crontrol.
Here is how it should look, a screenshot from our testing environment when adding a new Cron job:
Please take a look at this official WP Crontrol Page, in the FAQ section, find this question "which users can manage PHP cron events".
They mention a possible reason why users can't see the "PHP Event" radio button (the user you're logged in to WordPress with most likely doesn't have the edit_files capability).
Crons are scheduled tasks of the server, and this is a 3rd party plugin, so it is not an issue coming from Amelia.
Please make sure you have the latest WP Crontrol version installed and go through the steps explained in their FAQ section, which is mentioned above.
Also, there's a possibility that a security plugin disallows file editing, which as a result hid that "PHP cron event" option selection in WP Crontrol. In iThemes Security there's a "Disable File Editor" option in settings, and that needs to be turned off as well. If you're using a different security plugin, look for a similar option, or reach out to that plugin's support team.
Hello !
I’m facing a problem that is still unsolved after many tests:
All my notifications mails goes directly into spam folder , I tried with “WP mail” setting and also with “SMTP” ( provider is gmail with 2step verification and app password generated correctly set).
I followed all your guide to set correctly the notifications, but still it send in the spam. ( in your guide the emails notification are sent directly into the inbox , and not in spam like happens to me )
I have also mailPoet so I tried to deactivate it cause I thought it may causes malfunction.
Still all incoming emails into spam.
I have no clue how to solve, please help me to figure it out what cause this problem.
Thank you in advance !
Hello Lorenzo,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hello Lorenzo,
Do I have your permission to change the notification settings to mine, so I can test it out and check if it is the email issue?
I will change it back to yours once I test it out.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Lorenzo,
I tested it out with my email and it works just fine. I would suggest that you configure the notifications with another email. Please let me know if that helped you.
We can confirm that the process is still the same for WP Crontrol,
It seems that you simply don't see the "PHP Event" radio option while making a new Cron Event in WP Crontrol.
Here is how it should look, a screenshot from our testing environment when adding a new Cron job:
Please take a look at this official WP Crontrol Page, in the FAQ section, find this question "which users can manage PHP cron events".
They mention a possible reason why users can't see the "PHP Event" radio button (the user you're logged in to WordPress with most likely doesn't have the edit_files capability).
Crons are scheduled tasks of the server, and this is a 3rd party plugin, so it is not an issue coming from Amelia.
Please make sure you have the latest WP Crontrol version installed and go through the steps explained in their FAQ section, which is mentioned above.
Also, there's a possibility that a security plugin disallows file editing, which as a result hid that "PHP cron event" option selection in WP Crontrol. In iThemes Security there's a "Disable File Editor" option in settings, and that needs to be turned off as well. If you're using a different security plugin, look for a similar option, or reach out to that plugin's support team.
SiteGround Optimizer -> Frontend Optimization -> Javascript -> Defer Render-blocking JavaScript (uncheck)
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables