Hi, I am an animal physiotherapist. The owner's (i.e. clients) will be booking online for their dogs (i.e. patients). I would like some clarity as to how they would book this online, as I have had issues with this in the past (e.g. client's entering their own DOB instead of their dogs, or booking under their name). Could I speak to someone to find out the best solution for this & how best to upload client data? I am about to do client data import with the client's name & email & contact number. Please confirm this is the correct thing to do (i.e. not the patients name - their dog). Many thanks
Hi, I am an animal physiotherapist. The owner's (i.e. clients) will be booking online for their dogs (i.e. patients). I would like some clarity as to how they would book this online, as I have had issues with this in the past (e.g. client's entering their own DOB instead of their dogs, or booking under their name). Could I speak to someone to find out the best solution for this & how best to upload client data? I am about to do client data import with the client's name & email & contact number. Please confirm this is the correct thing to do (i.e. not the patients name - their dog). Many thanks
Hello Laura,
Thank you for reaching out to us.
For that purpose, you can create custom fields where you can specify what you want to get from the customer when they are booking an appointment.
Hope this helps you.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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